Frequently Asked Questions
-
If you have bought a Capital Crime Festival Ticket then you just need your confirmation email which will have been sent to the email address you signed up with. This is your proof of purchase.
Upon arriving at Capital Crime you will need to redeem your ticket at the Box Office. We will have a list of all ticket holders on the door so you will simply need to provide the name that the ticket was booked under, and the first line of your billing address.
We do not send physical tickets out in the post.
-
Capital Crime is taking place at the Leonardo Royal St Paul's,10 Godliman St, London, EC4V 5AJ
On your arrival at the hotel please ask a member of staff for Capital Crime and they will direct you to our box office located on the LG floor. We will have a team of volunteers dressed in red t-shirts on hand to help and answer any questions you might have.
Please visit the Plan Your Visit page to keep up to date with latest travel news and for help planning your journey to our festival.
-
Yes, our venue is wheelchair accessible with wheelchair accessible facilities on site. If you are coming to Capital Crime and require accessibility assistance please get in touch with the team here in advance who will be delighted to answer any questions you may have and welcome you to our festival site.
-
Our early bird weekend and day tickets are available from now. When our full schedule and lineup is announced our ticket prices will increase to £185 for weekend tickets and £95 for day tickets. Our Early Bird tickets offer a saving of over 20%.
-
Individual event tickets will go on sale when our full schedule is announced. They will be priced from £15-£17 and do not include access to any of our extra curricular evening activities such as our Fingerprint Awards or Quiz Night.
-
We’re busy working on our 2025 schedule. Make sure you’re signed up to our newsletter and follow us on social media to keep up to date with the latest news and lineup announcements.
-
Weekend Tickets give you full access to the panels, evening events and on site promotions listed on our schedule for the full weekend. You will also receive a festival goody bag and a 20% discount in our on site Goldsboro Books bookshop throughout the weekend. Once you have collected your weekend ticket from our Box Office, you do not need to visit the Box Office again.
Day Tickets give you full access to the panels and evening event and promotions listed on our schedule for the day of your ticket. You will also receive a festival goody bag and a 15% discount in our on site Goldsboro Books bookshop on the day of your visit.
Individual Event Tickets give you access to the event and post-event signing only. You will also and a 10% discount in our on site Goldsboro Books bookshop on the day of your visit. You will be able to collect your ticket from our Box Office one hour before your event starts. After the signing for your event we kindly ask for you to return your pass to the box office and exit the festival.
-
We regret to inform you that tickets are not refundable, however if your plans change or if you have a personal emergency we may be able to carry your ticket over to our next festival at the team’s discretion. You can also gift your ticket to a friend or family member by getting in touch with the team here
-
-
Yes absolutely! Our authors will be available after their events to sign books in our signing room which is located in our Goldsboro Books pop-up bookshop next to the event spaces. You will be able to purchase books written by attending authors throughout the weekend.
Please note that our authors will only sign copies of their books and will be unable to sign merchandise, headshots or any other memorabilia.
Please refer to our schedule for the bookshop's opening times.
-
Yes! For orders over £75 Goldsboro Books will post your purchases from the festival home for you with FREE UK shipping.
-
Due to the nature of our venue, this year the only place you'll see our events are in person!
We love the idea of a digital festival, and this is something we will look to add in future years.
-
Yes! For orders over £75 Goldsboro Books will post your purchases from the festival home for you with FREE UK shipping.
-
Our venue is located in the heart of London right next to St Paul's and is surrounded by restaurants, cafes and street food pop-ups for you to enjoy. Once you have collected your weekend or day pass from our Box Office you are able to come and go as you please.
There will also be free tea and coffee on site for our ticket holders until 2pm, and a bar will be running throughout the event.
Please kindly note that we have a Code of Conduct policy in place that all guests and staff must comply with whilst onsite at our festival and interacting with our social media.